Got a problem with your order? Don’t waste time explaining the issue in multiple messages. Jump straight to the solution by emailing your order details directly. Having that information right away lets our team begin working on a fix immediately.
Every question, concern, or return request flows through a single, carefully monitored inbox. We track every message that arrives, so nothing gets lost or overlooked.
This is the most important rule on this page. It is not a physical return destination. Any merchandise shipped to this email address will be rejected. The package will not be accepted.
To return an item, you must contact us first. We will send you the proper routing address and step-by-step instructions. If you skip this step and ship something back on your own, the return cannot be processed.
Send your order details in that first message. We’ll use them to verify your purchase and move directly to resolving the issue. The whole process is designed to cut out delays. We’re here to make it right, fast.